← All articles
CraftSeptember 3, 20264 min read

How to be social on social media: behave like a person

Brands broadcast; people talk. The accounts that grow are the ones that remember which of the two they are supposed to be.

Open the feed of an account that is doing well and read it as a stranger. It reads like someone talking. Open one that is stuck and it reads like a press office.

Reply like you were asked

A comment is a person saying something to you in a room. Answering it with a template is turning to face the wall. One real sentence back is worth more than a hundred hearts.

Say what you actually think

Not opinions for their own sake — but if a tool is bad, say it is bad. An account that has never disagreed with anything has never said anything either.

Show the work, not only the result

  • The photo that did not work, and why
  • The question a customer asked that you had to look up
  • The Tuesday when nothing happened

Talk to other accounts

Comment on the people you actually read. Not to be seen — to take part. The network is a room, and the ones who only ever announce are the ones nobody talks to at parties.

Scheduling does not make you less of a person. It moves the typing to a time you chose. The talking is still yours, every day, in the replies.

Stop watching the clock. Start drifting.

Get started free

Keep reading