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ReferenceAugust 5, 20264 min read

Securing the accounts your work depends on

If your audience lives on one platform, that login is business infrastructure. Recovery is the part people set up after they need it.

An account with an audience took years to build and can be lost in an afternoon. The measures that prevent it are dull, quick, and almost always postponed.

Two-factor, and which kind

Turn it on everywhere. But the method matters: SMS codes are better than nothing and are the weakest option, because a phone number can be moved to someone else’s SIM. An authenticator app is the sensible default; a hardware key is better still if the account is the business.

The part that gets skipped

  • Save the backup codes somewhere that is not the phone with the authenticator on it
  • Check the recovery email is one you still control — not a work address at a company you left
  • Add a second admin on Pages and channels, so one lost phone is not the end of it
  • Know where the account-recovery flow is before you need it, when you can still read calmly
Recovery is a thing you set up in advance or a thing you wish you had. There is no third state.

The threat that actually happens

Not a sophisticated attack. A message offering a collaboration, a link to a “brand portal”, a login page that looks right, and a password typed into it. Everything else follows from that one moment.

The rule that survives every variation: never enter a password on a page you arrived at from a link. Go to the app or type the address yourself. It costs ten seconds and defeats the entire category.

Where a scheduler fits

It should hold a revocable token, not a password, and it should never ask for one. A tool that wants your actual login credentials is asking you to hand over the account itself.

Stop watching the clock. Start drifting.

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